Understanding museum website users
May 6, 2018 -One of the main areas I have worked on, both at Tate and at The Met, was understanding users and... View Article
Categories for Insights-driven culture
Digital Culture report 2017 – Use of data in cultural institutions
October 4, 2017 -The Digital Culture report has been published with the data for 2017. This study conducted by NESTA aims to capture... View Article
Embedding evaluation in the digital production process
July 22, 2015 -My PhD is about defining a framework to evaluate the impact of social media and other participatory digital activities. Although... View Article
Digital culture 2014 – How arts organisations use audience data
December 7, 2014 -The Digital Culture 2014 report has been published this week featuring the findings of a survey of 947 organisations in England about... View Article