Understanding museum website users
One of the main areas I have worked on, both at Tate and at The Met, was understanding users and defining segmentations that could help us think about designing and…
Digital Culture report 2017 – Use of data in cultural institutions
The Digital Culture report has been published with the data for 2017. This study conducted by NESTA aims to capture the use of digital in arts and cultural organizations. Three…
Embedding evaluation in the digital production process
My PhD is about defining a framework to evaluate the impact of social media and other participatory digital activities. Although the tools and methods are very important, one of the…
Digital culture 2014 – How arts organisations use audience data
The Digital Culture 2014 report has been published this week featuring the findings of a survey of 947 organisations in England about the use of technology. The research shows some interesting facts…