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PhD update

Measuring Social Media Success: The value of the Balanced Scorecard as a tool for evaluation and strategic management in museums

I passed my Ph.D. defense in February and graduated in July after five years of research work. It has been a exciting and challenging journey and I am very thankful…

Insights-driven culture

Digital culture 2014 – How arts organisations use audience data

The Digital Culture 2014 report has been published this week featuring the findings of a survey of 947 organisations in England about the use of technology. The research shows some interesting facts…

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