Embedding evaluation in the digital production process
My PhD is about defining a framework to evaluate the impact of social media and other participatory digital activities. Although the tools and methods are very important, one of the…
Digital culture 2014 – How arts organisations use audience data
The Digital Culture 2014 report has been published this week featuring the findings of a survey of 947 organisations in England about the use of technology. The research shows some interesting facts…
Data literacy in arts and cultural organisations
Arts organisations need to understand how visitors use technology and evaluate the impact of the different digital initiatives they implement. Moreover, the volume of data generated in the digital space…
Dashboards, a key tool to build and support an insights-driven culture
A key element in the process of establishing an insights-driven culture in a given organisation is reporting the results within. In the literature review of my PhD I have been…